If you need someone to talk to, our phone lines are open from 8pm-8am every night of term on:
02920 870 555
Our Instant Messaging service is also open every night of term from 8pm-12am and can be accessed through our website here.
Below is a further list of services available for those going through a distressful time.

Mental Health

The Samaritans

The Samaritans offer a confidential and anonymous listening service through their twenty-four hour helpline:
08457 90 90 90

You can also email them at:

You can also drop in to their Cardiff branch to speak to a volunteer face to face. The address of the Cardiff Samaritans branch is:
75 Cowbridge Road East
CF11 9AF

Their opening hours can be found on their website here.

University Counselling

Counselling services are available to both Cardiff University and Cardiff Metropolitan students.
The Cardiff University Counselling service offers a fifteen-minute consultation, counselling sessions and online counselling. Further information can be found on their website here.
Information about the Cardiff Metropolitan Counselling service can be found here.

Sexual Health

Sexual Assault Referral Centre

The Sexual Assault Referral Centre offers help, support and advice following sexual assault in Cardiff and the Vale. They can offer emotional support and advice as well as a forensic medical examination. They can be found at:
Ynys Saff
Cardiff Royal Infirmary
Newport Road

Or phone them on:
02920 335 795

They are open Monday-Friday 9am-5pm.

Eating Disorders

Student Minds Cardiff

Student Minds Cardiff is a student-led service within Cardiff University that run weekly self-help support groups at the Student’s Union. Further information can be found here.

University Services

The university security services can be called for a variety of reasons, from being locked out of your halls to being disturbed by loud noise.
The Cardiff University student services can be contacted on:
02920 416 170